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Please reset the kindle by holding down (or slide to the right on early kindles) the on/off switch for 40 seconds (use a watch to time) ignore any messages the kindle may display, then release your finger the kindle should reboot and re-load the operating system, you may have to do this both on and off the charger and upto 4 times before it resets.
Let me know if you need more help OR if this does not work for you.
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Have you tried leaving it on the charger for about 20 mins then trying the procedure again?
That is so unusual for a less than one year old unit, you will need to contact amazon they will replace it for you
Click the link above
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Hello again, you have a kindle less than a year old, its covered by a manufacturers warranty, you have gone through a set procedure for restoring the kindle, it has not worked, other than now taking the kindle apart and then invalidating the warranty there is no other route to go but have the kindle replaced (NOT refund) by amazon, use the CONTACT button in that last links I sent thank you