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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Can't connect to wifi. Won't accept password. New device

Customer Question

can't connect to wifi. Won't accept password.
JA: What's the make/model of your device? How old is it?
Customer: New device kindle paperwhite
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Brand new. Never used as we aren't able to a tivate
JA: Anything else you want the eReader expert to know before I connect you?
Customer: Activate!
Submitted: 2 months ago.
Category: E-Readers
Expert:  Cris replied 2 months ago.

Hi there, I am Cris and will be glad to assist you.

When you enter the password ***** your Kindle, what message does it say? Incorrect password?