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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I have the original kindle. It was been deresistered. Can I

Customer Question

I have the original kindle. It was been deresistered. Can I get it registered again
JA: What's the make/model of your device? How old is it?
Customer: I am not sure. I bought it whenthe first kindle came out.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It still plays what was already on it, but I have already read and listened to it all.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: E-Readers
Expert:  Nathan replied 5 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 5 months ago.

You can do so, but it will almost certainly need a software update first.

If you go into the menu on the kindle, what does it show as the current kindle version?

Customer: replied 5 months ago.
the menu only has shop=settings- and experimeental
Expert:  Nathan replied 5 months ago.

You're in the wrong part of the menu, actually go into settings and you'll see it from there.