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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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N my account, and now I cannot get kindle to send my kindle

Customer Question

n my account, and now I cannot get kindle to send my kindle books to Laura's kindle fire 2
JA: What's the make/model of your device? How old is it?
Customer: it was a Christmas gift 2 years ago, from my daughter..i do not have the make/model #
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just sent I changed my account, with a new email, and password...my old password ***** been discovered so I needed to change it.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: do you have my account information?
Submitted: 5 months ago.
Category: E-Readers
Expert:  Richard replied 5 months ago.

Hi there and welcome

To check, you re now signing in with a different Amazon account correct?

If this is the case, this is the issue as the old Kindle is still registered to the old account

Did you have a lot of books purchase on this old account?