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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I have a kindle paperwhite 4gb/go and am not able to access

Customer Question

I have a kindle paperwhite 4gb/go and am not able to access WIFI in
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Printer ? or do you mean kindle ?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: problem accessing Amazon shop despite no WIFI last 4 weeks, previously able to
JA: Anything else you want the eReader expert to know before I connect you?
Customer: Is my current eReader obsolete (purchased 2015) as I had no previous problem despite no WIFI in area?
Submitted: 4 months ago.
Category: E-Readers
Expert:  technicalcat replied 4 months ago.

Hello, and thank you for using this service.
I will help you now.

Do you know your local wireless network name (SSID) and password?

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