Hi. I'm Steve and I will be assisting you today. I've been helping customers like you on this site since 2005.
*** Please note that I cannot take a call right now*** Please ignore the automated prompts for a phone call. It is not me sending them to you.
Ok. What is the service or book that you are being billed for?If you are not sure, go to www.amazon.com/myk and log in.Do you see it listed?