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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Just replaced my broken kindle. trouble registering, 4 or 5

Customer Question

just replaced my broken kindle. trouble registering
JA: What's the make/model of your device? How old is it?
Customer: 4 or 5 years. had ads on it when not in use
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I had it checked by best buy. its broken
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no thanks
Submitted: 1 month ago.
Category: E-Readers
Expert:  Steve G. replied 1 month ago.

Hi. I'm Steve and I will be assisting you today. I've been helping customers like you on this site since 2005.

*** Please note that I cannot take a call right now*** Please ignore the automated prompts for a phone call. It is not me sending them to you.

Ok. What kind of trouble are you having? Do you know your Amazon ID and password? (Don't type them here).