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Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
Which password ***** you referring to?A security/lock password ***** turn the kindle on?Or your amazon account password?Or your home wifi password?
Thank you for confirming.
On the password ***** type 'resetmykindle' without the quotations as the password. This will reset the device to factory, however Amazon saves all of your purchases so that you don't lose them. Simply reregister the Kindle with the same username and password ***** before.
OR Try to enter this number:###-##-####
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Thank you, ***** ***** a nice day,
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