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Ask Dan T. Your Own Question
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I downloaded an evoke yesterday," Behind Closed Doors" but

Customer Question

I downloaded an evoke yesterday," Behind Closed Doors" but there are no words on the pages. what should I do
JA: What's the make/model of your device? How old is it?
Customer: i pad, 5 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have never had this problem, i have purchased dozens of books - never happened before
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: E-Readers
Expert:  Pete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 2 months ago.

Please confirm which app you are using to read the ebook?

Customer: replied 2 months ago.
it wasn't a problem with the device, content has been restored by barnes and noble. i should not have been switched to you in the first place
Expert:  Pete replied 2 months ago.

Ok, just let me know if you need anything else at all.

Best,

Pete.