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Cory
Cory, Technician
Category: E-Readers
Satisfied Customers: 3374
Experience:  E-Reader Expert
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I didn't use my Nook for three weeks. I charged it this

Customer Question

I didn't use my Nook for three weeks. I charged it this weekend
JA: What's the make/model of your device? How old is it?
Customer: It's five years old--where do I find the make on model?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: All I did was try to charge it. I get nothing when I turn it on.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: Just that I think given its age and the fact that it wasn't charged in so long, it might be time to replace it.
Submitted: 2 months ago.
Category: E-Readers
Expert:  Cory replied 2 months ago.

Welcome, I am Cory. Thank you for asking your question today.

Please press in and hold the power button/on switch for 40 seconds to reset the Nook.

Please let me know if it is working after you reset it.

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