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Steve G.
Steve G., Engineer
Category: E-Readers
Satisfied Customers: 17965
Experience:  Vice President of an Electronics Repair Company
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I made my first mistake touched french I only speak english

Customer Question

I made my first mistake touched french I only speak english Help
JA: What's the make/model of your device? How old is it?
Customer: I just got it today what # do you want?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Nothing UPC 848719056099 or DSN G09G10564670E24 Kindle paperwite e-reader 6" high resolution display 300ppi wi-fi
JA: Anything else you want the eReader expert to know before I connect you?
Customer: how do i get it back to english?
Submitted: 2 months ago.
Category: E-Readers
Expert:  Steve G. replied 2 months ago.

Hi. My name is Steve. I am one of the Kindle experts here.

I can't take a phone call right now so if you see prompts for that, understand that it is the site, not me, that is sending those phone suggestions to you.

Ok. Try this. Ignore the actual words and just count the menu items. Here we go.

From the Home Screen
- Menu (three lines in upper right corner)
- 2nd from the bot***** *****sting (Settings)
- 4th Listing (Device Options)
- 5th Listing (Language and Dictionaries)
- 1st Listing (Language)

English
Ok
Ok/Accept

The Kindle will reboot.

Give that a try and let me know.

Steve