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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Why Internet Explorer try to open with a wrong URL, HP;

Customer Question

Why Internet Explorer try to open with a wrong URL
JA: What's the make/model of your device? How old is it?
Customer: HP; About one month
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Today; I removed Chrome and Firefox. I also did the Windows Trobleshooting
JA: Anything else you want the eReader expert to know before I connect you?
Customer: Not, thank you
Submitted: 2 months ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 2 months ago.

Hi,

I'm sorry about the issue. Is the internet currently working fine on your computer?

Does your computer have windows xp, vista, or 7, or 8, 10?

Please reply at the box below. Thank you,

Expert:  Viet - E-reader Tech replied 2 months ago.

When you used Chrome or Firefox, did it work fine?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,