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Ask Michael Hannigan Your Own Question

Michael Hannigan
Michael Hannigan, Engineer
Category: E-Readers
Satisfied Customers: 11421
Experience:  25+ Years Experience in Computers and Electronics. E-Reader Expert.
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I accidentally bought a boo. Tryed to return it. Bank took

Customer Question

I accidentally bought a boo. Tryed to return it. Bank took money
JA: What's the make/model of your device? How old is it?
Customer: Oh no it's a book
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I don't know what to try
JA: Anything else you want the eReader expert to know before I connect you?
Customer: N Theres an order recipt but the book is gone its love covers all things by beth wiseman
Submitted: 1 month ago.
Category: E-Readers
Expert:  Michael Hannigan replied 1 month ago.

Hello. My name is Michael. I can help you with your question.

Expert:  Michael Hannigan replied 1 month ago.

I am am glad it was a "book" and not a "boo"!

Start with the seller of the book. Make sure they have attempted to give you the proper credit. If they haven't, or they don't seem cooperative, then contact the phone number on the back of your card. Those people start off on your side and will take the charge off immediately until someone can prove that the charge should still be there. So, the total of what you have to do should be limited to that first call you make to the number on the back of the card. Let me know if you need anything else.

Customer: replied 1 month ago.
Lol they sent me an email saying they would credit my card for the refund thanks for your help
Expert:  Michael Hannigan replied 1 month ago.

That's great news!

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Mike
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