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My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
You can loan eligible Kindle books from the product detail page of a book you purchased on Amazon.
During the loan period, you will not be able to read the book that you loaned.
To loan a Kindle book:
Note: Be sure to send the Kindle book loan notification to the recipient's personal email address and not their Send to Kindle email address.
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