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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I can/t connect to WIFI, Security WPA2PSK IP address

Customer Question

I can/t connect to WIFI
JA: What's the make/model of your device? How old is it?
Customer: Security WPA2PSK IP address 192,168,2.3
JA: How long has this been going on? What troubleshooting have you tried?
Customer: The tablet has set for a while my husband was ill then he passed away 8-1-2016. I had this for approx 2 yrs.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: I keep getting msg that I', not connected to WIFE
Submitted: 4 months ago.
Category: E-Readers
Expert:  Randy Boman replied 4 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Does the name of your home wifi network appear in the list of available networks in the wireless menu?