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Steve G.
Steve G., Engineer
Category: E-Readers
Satisfied Customers: 17967
Experience:  Vice President of an Electronics Repair Company
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MY KINDLE FIRE LOST IT'S COLOR. HOW TO GET BACK? GOT LAST

Customer Question

MY KINDLE FIRE LOST IT'S COLOR. HOW TO GET BACK?
JA: What's the make/model of your device? How old is it?
Customer: GOT LAST YEAR FOR CHRISTMAS I DON'T KNOW. GOT FROMAMAZON
JA: How long has this been going on? What troubleshooting have you tried?
Customer: JUST STARTED YESTERDAY. I HAVE NOT TRY ANYTHING.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: NO
Submitted: 2 months ago.
Category: E-Readers
Expert:  Steve G. replied 2 months ago.

Hi. I'm Steve and I will be assisting you today. I've been here since 2005.

*** Please note that I cannot take a call right now*** - the site is sending you those prompts, not me. If you need phone support, I can opt out and another expert will help you.

Ok, let's see what we can do here.

The Fire has a feature for late at night that makes the screen dimmer and the colors softer. It is called "Blue Shade".

To turn it off, swipe down from the top of the screen, tap on Blue Shade and turn it off.

Please let me know if that doesn't work.

Steve

Expert:  Steve G. replied 2 months ago.

Hi, I was wondering if you read my answer?

If so, do you have any further questions?

Steve

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