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Pete
Pete, Engineer
Category: E-Readers
Satisfied Customers: 16498
Experience:  Over 16 years experience installing and repairing electronics.
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I have been trying to order Kindle Unlimited but it says

Customer Question

I have been trying to order Kindle Unlimited but it says there is a processing error. I have had trouble with 2 of my VISA's but went to the account update and put in my "newest" VISA and it seems to accept it. What am I doing ?
JA: What's the make/model of your device? How old is it?
Customer: I think it is a Kindle Fire and I bought it in 2013.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I haven't tried any troubleshooting, but it has been going on for at least 5 days.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: No, that's it. thank you
Submitted: 1 month ago.
Category: E-Readers
Expert:  Pete replied 1 month ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 1 month ago.

If you are still having this issue you can use the following link to get in touch with Kindle support: https://www.amazon.com/gp/help/customer/contact-us/

Expert:  Pete replied 1 month ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.