How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan T. Your Own Question
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
42300671
Type Your E-Readers Question Here...
Dan T. is online now
A new question is answered every 9 seconds

Already have an account for book purchases, do not remember

Customer Question

already have an account for book purchases, do not remember password. Now have a kindle
JA: What's the make/model of your device? How old is it?
Customer: New just purchased. CE0682
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I am just trying to register
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: E-Readers
Expert:  GeekGal replied 4 months ago.

Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, software, phones, tablets, e-readers, and printers. It would be my pleasure to assist you with this.

If you know the email address associated with your Amazon account, please go to www.amazon.com and click on FORGOT YOUR PASSWORD. on the next screen, enter the email address associated with your Amazon account. Follow the instructions on the screen to reset your Amazon password and then use that same password ***** register your Kindle or access your Kindle reading APP.

Please give this a try and let me know the results.