Hi my name is ***** ***** Dr.Fix-It , Your online expert eady to assist you..
Please first plug in your Kindle Fire and while still plugged in after few minutes try a basic reset / restart per steps below:
If still have an issue please provide detailed information in reply box below or can accept offer to get phone call instead if would be easieir for you.
Please give it a try and let me know if have any questions along the way with a reply....only rate my answer ok, great, or EXCELLENT after we have worked on the issue together to your satisfaction. Bonuses are welcomed & appreciated. I look forward to any future inquires as well, Thank You