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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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My kindle does open to wifi. I put in password that works

Customer Question

My kindle does open to wifi. I put in password ***** works oon my account.
JA: What's the make/model of your device? How old is it?
Customer: kindle 2 two years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: wifi MAC address 74:C2:46:E1:EB:73
JA: Anything else you want the eReader expert to know before I connect you?
Customer: Serial number 9017 2202 5153 05NR
Submitted: 5 months ago.
Category: E-Readers
Customer: replied 5 months ago.
Does not open in wifi so cannot download new book
Customer: replied 5 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 5 months ago.
I can access my account on Amazon but does not work on the kindle first time this has been a problem in two years.
Expert:  Dr. Fix-It replied 5 months ago.

Hi my name is Shaw aka Dr.Fix-It , Your online expert ready to assist you... If still need help, first let me know if you have any other device connected to home wireless such as laptop computer and if able to access internet on it?