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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Im looking for help with firestick, brand new, i just got it

Customer Question

im looking for help with firestick
JA: What's the make/model of your device? How old is it?
Customer: brand new
JA: How long has this been going on? What troubleshooting have you tried?
Customer: i just got it and I cant get it to come on I tried all three HDMI ports and remote wont work either its alexa voice remote
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 24 days ago.
Category: E-Readers
Expert:  Cris replied 24 days ago.

Hi, thanks for using JustAnswer.com I am Cris.

Did you also plug in the power cord into the Fire stick?