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Michael Hannigan
Michael Hannigan, Engineer
Category: E-Readers
Satisfied Customers: 11365
Experience:  25+ Years Experience in Computers and Electronics. E-Reader Expert.
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Iwas cut off from my tech. What now? Kindle -looks like

Customer Question

Iwas cut off from my tech. What now?
JA: What's the make/model of your device? How old is it?
Customer: Kindle -looks like bo11oo
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Gave my info to tech support and got cut off - now what?
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 25 days ago.
Category: E-Readers
Expert:  Michael Hannigan replied 25 days ago.

Hello. My name is Michael. I can help you with your question.

Expert:  Michael Hannigan replied 24 days ago.

You can reset your kindle to see if that fixes the problem.

  1. Make sure the Kindle is turned ON. ...
  2. Press the Power button for at least 20 seconds. ...
  3. Wait for it to reboot – wait a minute or two. ...
  4. Your kindle should be back to a responsive state.
  5. You will have to go through the setup again and then synchronize to put your e-books and other data back on the device.

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