How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 33954
Experience:  Avid repairer and trouble shooter of E-Readers
32989067
Type Your E-Readers Question Here...
Richard is online now
A new question is answered every 9 seconds

I am trying to register my new kindle and have entered all

Customer Question

I am trying to register my new kindle and have entered all details but when I have to enter the IMAGE characters it doesn't work
JA: What's the make/model of your device? How old is it?
Customer: kindle paperwhite?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just got it today I haven't tried any troubleshooting. Im not good at all with electronics
JA: Anything else you want the eReader expert to know before I connect you?
Customer: im still trying to create the account
Submitted: 3 months ago.
Category: E-Readers
Expert:  Richard replied 3 months ago.

Hi there and welcome

Create the account via your computer on my link below instead

CLICK ME TO OPEN

And once you have created this account, use this new account when registering on your Kindle

Let me know please how you go