How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan T. Your Own Question
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
42300671
Type Your E-Readers Question Here...
Dan T. is online now
A new question is answered every 9 seconds

I want to buy credit for a young mexican girl (in mexico) to

Customer Question

I want to buy credit for a young mexican girl (in mexico) to whom I gave a childrens kindle. I am stuck because it seems I need to register a credit card to even get her an account. Is there a way to handle this situation?
JA: What's the make/model of your device? How old is it?
Customer: Where is this info. I purchased it in October of this year I believe.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: You're not a person are you?
JA: No. I'm the eReader Specialist's Assistant.
Customer: I want to put credit on her kindle without attaching a credit card to it. What trouble shooting do you suggest.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: E-Readers
Expert:  Steve G. replied 5 months ago.

Hi. I'm Steve (a real person) and I will be assisting you today. I've been here since 2005.

*** Please note that I cannot take a call right now*** - the site is sending you those prompts, not me. If you need phone support, I can opt out and another expert will help you.

Ok, let's see what we can do here. Please reply so that I know you are there while I look into this for you.

Thanks

Steve