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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I.m trying to set up my device, I keep getting registration

Customer Question

I.m trying to set up my device , I keep getting registration error does not match an amazon account wha t do I do?
JA: What's the make/model of your device? How old is it?
Customer: amazon fire, don't know the model # its a Christmas gift brand new just received it today
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just started trying to register don't even know how to try trouble shooting
JA: Anything else you want the eReader expert to know before I connect you?
Customer: No that's it just trying to connect
Submitted: 1 month ago.
Category: E-Readers
Expert:  Richard replied 1 month ago.

Hi there and welcome

Have you had an amazon account that you have used in the past?