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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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We charged our order to the old credit card by mistake. Not

Customer Question

We charged our order to the old credit card by mistake. Not a valid expiration date.
JA: What's the make/model of your device? How old is it?
Customer: My husband just order 4 udi drones with my old card on amazon. How do we delete the order using the current card?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: He just submitted the order 30 minutes ago. Then I informed him that that was an old cc>
JA: Anything else you want the eReader expert to know before I connect you?
Customer: nope
Submitted: 2 months ago.
Category: E-Readers
Expert:  Nathan replied 2 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 2 months ago.

You shouldn't need to delete the order, just to update your payment method and then they can reprocess the order.

There are a few easy steps to fix this though.

From your amazon account page on the computer,

First, go to Manage Payment Options:

http://amzn.to/1NupYm0

there you can be sure your card/bank info is correct (right address, valid expiration date, etc)