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Pete
Pete, Engineer
Category: E-Readers
Satisfied Customers: 15743
Experience:  Over 16 years experience installing and repairing electronics.
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EMJOY EMAGINE, I BOUGHT IT ON LINE FROM AMAZON 2YEARS AGO

Customer Question

HI DAN
JA: What's the make/model of your device? How old is it?
Customer: EMJOY EMAGINE
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I BOUGHT IT ON LINE FROM AMAZON 2YEARS AGO AND IT STOP SUDDENLY LIKE NO MORE POWER
JA: Anything else you want the eReader expert to know before I connect you?
Customer: NO
Submitted: 5 days ago.
Category: E-Readers
Customer: replied 5 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 5 days ago.
WHY MY enjoy imagine has stopped suddenly?
Expert:  Pete replied 5 days ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Customer: replied 5 days ago.
the MODEL No AP-18/AP-185
US PATENT No.5,976,157 6,436,106
Expert:  Pete replied 5 days ago.

If the Emjoi Emagine will no longer turn on then possibly the power button has failed, or an internal electronic component has failed.

Try plugging it into a different power socket to make sure it is receiving power ok.

If it still won't work then it will require a repair.

Since it is no longer under warranty, your best option would be to have a local electronics repair tech have a look at it for you.

They can diagnose which part has failed and then replace it.

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Customer: replied 5 days ago.
you are not answering my question.
by sending to a local electronic repair
WHO WERE???
Customer: replied 5 days ago.
IS IT YOUR WAY TO SOLVE THE PROBLEM.?
Expert:  Pete replied 5 days ago.

That depends on what area you are located in - what is your zip code?

Expert:  Pete replied 5 days ago.

If you don't know any local repairers then you can always call Emjoi customer support on(###) ###-####and arrange to return the device to them instead.

Expert:  Pete replied 5 days ago.

Is there anything else I can help you with today, Laure?