How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dan T. Your Own Question

Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
42300671
Type Your E-Readers Question Here...
Dan T. is online now
A new question is answered every 9 seconds

I have a new kindle reader and want to know how to download

Customer Question

I have a new kindle reader and want to know how to download a book I purchased awhile ago. Its on my library on the computer but is't showing on my reader
JA: What's the make/model of your device? How old is it?
Customer: Its a paper white purchased 3/7/2016
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have only recently try to download the book and haven't tried anything yet
JA: Anything else you want the eReader expert to know before I connect you?
Customer: No that's all
Submitted: 12 days ago.
Category: E-Readers
Expert:  Cory replied 12 days ago.

Welcome, I am Cory. Thank you for asking your question today.

Is the device connected to the internet?