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Ask Dan T. Your Own Question

Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Unable to sign in wifi working but book says no, not sure

Customer Question

Unable to sign in wifi working but book says no
JA: What's the make/model of your device? How old is it?
Customer: not sure but may be three years
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just started after long lay off
JA: Anything else you want the eReader expert to know before I connect you?
Customer: battery ran way down but charged ok
Submitted: 8 days ago.
Category: E-Readers
Expert:  Jason Jones replied 8 days ago.

Hello,
I am the person that will be helping you today.

May I ask for the brand and model name of your wireless router or your wireless modem?

Once I have the above requested information, I will be able to give you the correct answer.

I look forward to your response,
Jason