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MasterFixIt
MasterFixIt, Customer Service
Category: E-Readers
Satisfied Customers: 9137
Experience:  I have been fixing E Readers suck as Kindles Acers etc since they have come out. I can help you with your trouble.
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WAITING FOR A $3.99 ORDER FROM OVER A MONTH AGO, AND YOU

Customer Question

i AM STILL WAITING FOR A $3.99 ORDER FROM OVER A MONTH AGO, AND YOU ALSO CHARGED MY CHECKJNG ACCOUNT $99.89 THAT SHOULD BE REMOVED FROM Y ACCOUNT AS ( NEVER ORDERED ANMYTHIHG FOR THAT AMOUNT OF MONEY.
JA: What's the make/model of your device? How old is it?
Customer: THE ODER NUMBER IS *****
JA: How long has this been going on? What troubleshooting have you tried?
Customer: FOR OVER A MONTH, AND I HAVE SENT E-MAILS AT LEAST 6 TIMES.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: NO
Submitted: 12 days ago.
Category: E-Readers
Expert:  MasterFixIt replied 12 days ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

I can help ;-)

May I have your first and last name so I can check on that order and expidite that for you?

I'm sorry this took so long personally, I will get it straighted out for you.

Sincerely

Tech Michael

Customer: replied 11 days ago.
I did not sign up to pay for this site. Please deduct your payments from my account.
Expert:  MasterFixIt replied 10 days ago.

Hi, I will let Customer Service know about this.

Please rate my service in a kind fashin and I can close this for us, no additional cost for that.

I wish you all the best;-)

Thank you

Sincerely

Tech Michael

Customer: replied 10 days ago.
Your service was fine, but I do not want to pay for any services.
Expert:  MasterFixIt replied 10 days ago.

Hi please rate kindly and I can close this out I will also send this to Customer Service for you so they can process a refund for you. Please allow a week for that;-)

You need to find the rating buttons on this apage to do that correctly, once you have done that, I will be notified.

I am only a Technician and I dont have control over how they do this, but I know it takes a few days ;-)

Thank you

sincerely

Tech Michael

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