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Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
Amazon.com is usually a quite reasonable company with a very good reputation. I'm slightly surprised to hear about the problem you mention.
Are the 90 dollars of excess charges, to your Amazon.com account, please?
If it isn't Amazon.com that charged you, then I advise you to take up the charge with your bank.
Your bank should, when you call them and identify the charge date, yourself, your card, you can have them look up and find out who charged you $90 (or whatever the exact amount is) and find out what caused it and whether you want to simply stop the payment, or otherwise deal with it.
OK. What bank is your card associated with?
I do not need numbers, identity, etc. I just need the name of your bank, that's it.)
To contact your bank about this matter, I advise you to call their Customer Help Desk
Which is open from 8:00 a.m. to 5:30 p.m. Monday through Friday, and 8:00 a.m. to noon on Saturday.
Their number, the Customer Help Desk for Marine Bank, is at (217)(###) ###-####/a>
Be sure to have your account information (account number, card number) at hand when calling. Be prepared to identify yourself for sure. Then ask about the excess charge, wrongful charge, or however you would term it... and they may need the date, the exact amount, or similar information.
Ask them who charged the amount, and if you wish and so choose, ask them to cancel the charge.
I'm sorry to hear that your opinion of the worth of our service provided was unfavorable.
Thank you for asking your question here at JustAnswer.com.