How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dan T. Your Own Question

Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
42300671
Type Your E-Readers Question Here...
Dan T. is online now
A new question is answered every 9 seconds

How do I reset my nook password. I don't know why it's not

Customer Question

How do I reset my nook password. I don't know why it's not allowing the one I had originally set up
JA: What's the make/model of your device? How old is it?
Customer: Model BNRV350 At least 3 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I hadn't used it to purchase books for about a years. Don't really know when it was last used to purchase reads. I tried to reset my password ***** Barnes & Noble thinking it was the same but realize now that it's not
JA: Anything else you want the eReader expert to know before I connect you?
Customer: do you need the serial number?
Submitted: 14 days ago.
Category: E-Readers
Expert:  Jason Jones replied 14 days ago.

Hello,
I am the person that will be helping you today.

Which password ***** you having issues with? Is it with the Nook lock password, your wireless password, or your Nook account password?

I will be standing by, looking forward to your response.

Thank you,
Jason