How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Pete Your Own Question

Pete
Pete, Engineer
Category: E-Readers
Satisfied Customers: 16500
Experience:  Over 16 years experience installing and repairing electronics.
30970729
Type Your E-Readers Question Here...
Pete is online now
A new question is answered every 9 seconds

ALL I GET IS A BLANK SCREEN, TABLET 7, JUST NOW I JUST

Customer Question

ALL I GET IS A BLANK SCREEN
JA: What's the make/model of your device? How old is it?
Customer: TABLET 7
JA: How long has this been going on? What troubleshooting have you tried?
Customer: JUST NOW I JUST BROUGHT IT WHEN I TRIED TO SET IT UP I COULNDNT FIND THE PASS WORDFOR THE INTERNET
JA: Anything else you want the eReader expert to know before I connect you?
Customer: NO
Submitted: 2 months ago.
Category: E-Readers
Expert:  Pete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 2 months ago.

First, try a power cycle - press and hold the power button to turn the device off, make sure it is charged, then try turning it on again.

If you still get a blank screen, please confirm the full make and model number so we can assist you further.

--------------------
Happy Holidays!
Your satisfaction is my priority;
Kindly take a moment to rate my service 5 stars at the top of your question page so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need any further assistance at all.
Pete.
--------------------