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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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My kindle is not registered on my amazon account, Maybe 4

Customer Question

My kindle is not registered on my amazon account
JA: What's the make/model of your device? How old is it?
Customer: Maybe 4 years old. Kindle3.4.2
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It was registered, but since then I have an amazon prime account.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: I need to register this kindle so I can download books from the library
Submitted: 5 months ago.
Category: E-Readers
Expert:  GeekGal replied 5 months ago.

Hi there. My name is***** would be happy to help you with this. The best thing to do, is to reset the device back to factory defaults and follow the setup wizard to enter your wifi information and your Amazon account info.

Please do the following:

Remove the charger from the Kindle and hold the power button or switch in the OFF position for a full 40 seconds. This should reset the Kindle to factory defaults. You will know that it successfully reset to factory defaults, if it reset the Kindle back to the way it was when you took it out of the box. Did it do that? If not, please try it again, being sure to hold the power button for a FULL 40 seconds. If it did require you to set it up again, then the factory reset was successful.

Please give this a try and let me know the results. Also let me know if you have any questions or issues during the process.