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Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
What are you trying to sign into?wifi?Your amazon account?
It is imperative that you reply back to me here, on your original question only, please.Posting new/duplicate questions costs you more and hinders my ability to reply.Please reply back here on this page when ready.Nathan