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Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 31127
Experience:  Avid repairer and trouble shooter of E-Readers
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How do I change the battery in my Kindle?

Customer Question

How do I change the battery in my Kindle?
Submitted: 13 days ago.
Category: E-Readers
Expert:  Richard replied 13 days ago.

Hi there Erin

Is the Kindle not turning on?

Expert:  Richard replied 13 days ago.

If not then

This is usually an issue with the Firmware, so I would first like you to do this please. Remove the charger from the Kindle and hold the power button to off for 35 seconds. Release, then connect the charger and try to turn on the Kindle. Let me know the results please Thank you