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Ask Dan T. Your Own Question

Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Kindle fully charged but can't get it to start, don't know

Customer Question

kindle fully charged but can't get it to start
JA: What's the make/model of your device? How old is it?
Customer: don't know model -- about 4 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: one day only haven't tried any troubleshooting
JA: Anything else you want the ereader expert to know before I connect you?
Customer: no
Submitted: 20 days ago.
Category: E-Readers
Expert:  Jason Jones replied 20 days ago.

Hello,
I am the person that will be helping you today.

When you say that you can't get it to start, what does that mean?

I will be standing by, looking forward to your response.

Thank you,
Jason

Expert:  Jason Jones replied 20 days ago.

When you say that you can't get it to start, what does that mean?