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Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems.
The problem you're having is often due to the software in the Kindle locking up and it needing to be rebooted. To do this, simply press and hold the power button on the Kindle for 40 FULL seconds, then release and wait a full minute for it to reboot (do no press anything else within that minute). If this does not cure the issue, try that reset up to THREE TIMES and wait the full minute to see if it reboots.
If you're still running into problems, then try plugging the Kindle into the charger for 15 minutes, then eject it and try the reboot a couple of more times.
If the unit does not startup normally beyond that point, then it would need to be replaced. In this case, any of the current Kindle offerings will work, and once purchased and registered (simply by using your Amazon username and password) you will then "Sync" the device to your Amazon account and all of your downloaded content will upload onto the new Kindle. The list of various Kindles can be viewed at the link below if you would like to read up on them:
As far as "sharing" books, or what Amazon refers to as "Loaning" you can click the link below to see details on how to do that:
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