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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Second opinion] - I just got my new kindle, have it all

Customer Question

Second opinion] - I just got my new kindle, have it all charged, but it is asking me questions and giving me directions in german, I think. How do I get it to English? I can't get to the main menu yet.
JA: What's the make/model of your device? How old is it?
Customer: It is a Kindle Paperwhite, model # DP755DI
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It is brand new. I just got it yesterday. Haven't tried anything.
JA: Anything else you want the ereader expert to know before I connect you?
Customer: no
Submitted: 18 days ago.
Category: E-Readers
Expert:  Russell H. replied 18 days ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Was the Kindle in question ever showing its language in English? or has it always been in German since you got it?

(I mean its language on its screen, aside from the books themselves, of course.)

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