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Cris
Cris, Technician
Category: E-Readers
Satisfied Customers: 5857
Experience:  A technician which covers all grounds including E-Readers.
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My kindle fire page is dark. It won't brighten up. What can

Customer Question

my kindle fire page is dark. It won't brighten up. What can I do?
Submitted: 16 days ago.
Category: E-Readers
Expert:  Cris replied 16 days ago.

Hi,

Thanks for contacting JustAnswer. I am Cris and will my very best to assist you with your question!

It appears your Kindle software is glitched. Try performing a power reset by holding the power button/switch for 20 seconds. Your device will shut off then turn back on allow up to 3 minutes for the software to load up.

Please let me know the outcome reply back to me with ANY further questions. BEFORE selecting a negative rating, I will answer your follow-ups!

Expert:  Cris replied 13 days ago.

I wanted to follow up and see how did my solution for you? Let me know when you have a chance.