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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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My volume control is very weak, ive had this kindle fire for

Customer Question

my volume control is very weak, ive had this kindle fire for about two years. It was purchased at Kmart in Bullhead City, AZ. the volume is so low I cannot hear what I want to hear. Otherwise the rest is fine.
JA: What's the make/model of your device? How old is it?
Customer: Amazon,kindle fire, two yrs. old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: two weeks at least. looked for volume control . there is a volume button on the back. thats all I could fund. its up to max.
JA: Anything else you want the ereader expert to know before I connect you?
Customer: Is this a warranty thing or do I just have to forget it and get a new one?
Submitted: 18 days ago.
Category: E-Readers
Expert:  Randy Boman replied 18 days ago.

Hi,

My name is***** will assist you.

I am sorry to hear that you are having this issue.

This may be caused by a glitch in the firmware and can be resolved by a forced reboot, then your kindle will work normally again. Slide or press and hold the power switch for 20 seconds, then release. Then check. Let me know the results please.