Thank you for allowing me to assist you, my name is Joe and I will be happy to assist you with your concern today.
Can you play videos such as on youtube?
There can sometimes be problems with different browsers and that is why I was asking for that info as the next test I was going to have you do was IE or firefox which would have lead me to explaining this problem with some browsers. In the future if you have a problem with certain links/videos, etc please try a different browser which may allow function.
Thank you!- Joe
Please rate my answer when ready. Bonuses are appreciated. If for any reason you are not satisfied please reply back to me for further assistance to which I will be glad to help you. If you have any problems for any reason please reply back and let me know.Thanks again for using justanswer and have a great day!
If you need any further assistance you can reply back at any time for my help.I'd be happy to answer any other questions you have even if not related.
You can contact customer service via your account for the question on that request, if you have any troubles please let me know.
I was just explaining what the problem was as that is what you requested and that is why I provided that answer to you.