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Ask Pete Your Own Question

Pete
Pete, Engineer
Category: E-Readers
Satisfied Customers: 15758
Experience:  Over 16 years experience installing and repairing electronics.
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The little horseshoe shaped button to wake up nook and

Customer Question

The little horseshoe shaped button to wake up nook and activate glow light is broken Can it be replaced or do I need to get new nook. If so is there a trade in offer?
JA: What's the make/model of your device? How old is it?
Customer: Not sure of model but is a nook glow light. About 4 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: The cover came off and when put it back on the little button shaped like horseshoe was missing.
JA: Anything else you want the ereader expert to know before I connect you?
Customer: No thank you
Submitted: 20 days ago.
Category: E-Readers
Expert:  Pete replied 20 days ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 20 days ago.

Yes the button can be replaced, but it is likely to cost around $50, perhaps more.

You could trade in your 4 year old Nook and get a new one for a similar price.

You can contact B&N to see what upgrade offers are available at:

http://help.barnesandnoble.com