How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jason Jones Your Own Question

Jason Jones
Jason Jones, Technician
Category: E-Readers
Satisfied Customers: 14360
Experience:  Years of experience and education.
30759776
Type Your E-Readers Question Here...
Jason Jones is online now
A new question is answered every 9 seconds

I was told that my purchases could be obtained thru the

Customer Question

I was told that my purchases could be obtained thru the library. I am unable to get the books
JA: What's the make/model of your device? How old is it?
Customer: kindle fire 11/16
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just got the kindle do to my other fire dying on me I have bo idá what to do
JA: Anything else you want the ereader expert to know before I connect you?
Customer: np
Submitted: 18 days ago.
Category: E-Readers
Expert:  Jason Jones replied 18 days ago.

Hello,

My name is ***** ***** and I look forward to assisting you today.

Please, follow the instructions below to transfer the books to the other Kindle:
- Click the link: http://www.Amazon.com/
- Sign into your Amazon account
- Hover over the Your account button on the top right area of the page and then choose Manage Your Content and Devices
- Locate the Book that you wish to transfer. You will see a Button on the right side of that book. Click that button, choose Deliver to My
- In the new menu, choose your new Kindle from the pull down bar and click the Deliver button.

You can do that for each book that you wish to transfer.

One quick note: This is my job; however, I only get credit for my time, if you rate my help with 3 Stars or more. I would prefer a 5 star rating, if you are satisfied. If you are not happy with my answer below, please let me know so we can continue.

I look forward to your next message below or your rating on the top of this page (choosing of number of Stars and clicking the Submit button)

Please, do not forget to rate my help on this page.

Thank you again,
- Jason

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with "For ***** ***** Only!"

My Profile page:

http://JasonFixedit.com