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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Recently purchased two e-books that I could not open. And

Customer Question

recently purchased two e-books that I could not open. And more importantly
JA: What's the make/model of your device? How old is it?
Customer: I also purchased a microscope that is not functioning properly....
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I'm not feeling good about you since I can't phone anyone.
JA: Anything else you want the ereader expert to know before I connect you?
Customer: Yeah my microscope which doesn't work. Can anyone call me?
Submitted: 25 days ago.
Category: E-Readers
Customer: replied 25 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 25 days ago.
I can't believe I'm being charged to complain about your poor service!
Expert:  Pete replied 25 days ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 25 days ago.

You are through to JustAnswer, a global online paid service.

How can I help?

Customer: replied 25 days ago.
You must have my recent purchases on file. The microscope is AMSCOPE I payed close to a hundred dollars and it's
useless because the adjustment knob the large knobs on either side do not function properly. What is my security in this
tremendous loss. Why can't I as a Prime Member get a phone no. to call???
Customer: replied 25 days ago.
I refuse to pay another penny to you rascals.
Expert:  Pete replied 25 days ago.

I think you are confusing us with another company.

You are through to JustAnswer, a global online paid service.

We do not have any of your purchases on any file.

Is the device that you are complaining about under warranty with the manufacturer?