Hi! My name is ***** ***** I will be assisting you. Let's get started!
Just to confirm -- You need help finding your Wi-Fi password. Is that correct?
What is the make/model of your router?
Or if you have a Windows 7 laptop that is connected to Wi-Fi that would be easier.
The previous purchases will automatically download when we connect this Kindle to Wi-Fi and register it.
Open a browser and type 10.0.0.138 and press enter
You should be prompt to a login page
The username is: admin and the password *****: password
Click on Home Network then Interfaces
Under Security Mode, you will see preshared Key -- That is your Wi-Fi password
Please try using that on your Kindle and let me know the result
I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.