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Russell H.
Russell H., Technician
Category: E-Readers
Satisfied Customers: 9527
Experience:  Several years of occasional experience with aspects of E-Reader technology.
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I need help paying my kindle bill, its an old one, not the

Customer Question

i need help paying my kindle bill
JA: What's the make/model of your device? How old is it?
Customer: its an old one, not the touch screen
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just last night
JA: Anything else you want the ereader expert to know before I connect you?
Customer: i tried paying with my debit. i dont have a credit card
Submitted: 24 days ago.
Category: E-Readers
Expert:  Russell H. replied 23 days ago.

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

To pay a bill for a Kindle, one usually has to pay it via the Amazon.com account to which the Kindle has been registered.

As for the debit card... any card, debit or credit, has to be registered to Amazon.com, in order to be used for payment purposes.

So to pay your bill...you need first of all, to log in to your Amazon.com account (the same one the Kindle is registered to, it has to be the same one), then either register your debit card (if it hasn't been registered with Amazon.com before... then after that), or/then go to pay your Amazon.com balance with it. (That might be under 'Your Account' in the long pull-down menu on the Amazon.com page.)

This page details what debit cards can be used:

https://www.amazon.com/gp/help/customer/display.html?nodeId=201132730

If this answers your question, please rate my answer. A five-star rating would be appreciated!

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Thanks.