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Cory
Cory, Technician
Category: E-Readers
Satisfied Customers: 3383
Experience:  E-Reader Expert
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My kindle won't turn on. what has my TV go to do with the

Customer Question

My kindle won't turn on.
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: what has my TV go to do with the kindle device
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I plugged it in to recharge the battery and afterwards the on off switch has not worked
JA: Anything else you want the ereader expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: E-Readers
Expert:  Cory replied 5 months ago.

Welcome, I am Cory. Thank you for asking your question today.

Please press in and hold the on/off switch for 40 seconds to reset it.

Once the reset is completed, please let me know if it is working.

Expert:  Cory replied 5 months ago.

Please let me know if it is fixed or not.