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Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 16381
Experience:  E-reader expert
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I am unable to connect to wiFi Century Link 0054 password

Customer Question

I am unable to connect to wiFi Century Link 0054 password *****
JA: What's the make/model of your device? How old is it?
Customer: kindle white about 3 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Only had problem since yesterday. I had geek squad fix my router problem
JA: Anything else you want the ereader expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: E-Readers
Expert:  Josh replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 2 months ago.

If you have a leather case on your Kindle; Please remove it before performing the steps below.

Please press and hold down the power button for 25-30 seconds until the Kindle restarts

If that does not work, then please respond back and let me know so I can continue to troubleshoot.