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Ask Dan T. Your Own Question

Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I have forgotten my password to set up my kindle paperwhite,

Customer Question

I have forgotten my password ***** set up my kindle paperwhite
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: samsung CLP-365W. About 5 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I reset the Kindle Paperwhite, forgetting to write down the password.
JA: Anything else you want the ereader expert to know before I connect you?
Customer: no
Submitted: 24 days ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 24 days ago.

Hi,

I'm sorry about the issue. Is your Kindle asking for the Wi-Fi / wireless password, or the Amazon account password, etc.?

- Please let me know everything it is currently showing on your kindle's screen.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - E-reader Tech replied 18 days ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,